FAQ

  • What is your customer service e-mail?
  • Where does my order ship from?
    • All orders ship from our warehouse in Los Angeles, California.
  • How long will it take to receive my order?
    • We process and ship in-stock items within 2 business days.
    • Delivery typically takes 3–7 business days, depending on your U.S. location.
  • Why is my order delayed?
    • Peak periods, holidays, or unforeseen events may cause delays.
    • If it’s lost, it will be shown in the tracking info. Contact us if you need help!
  • Can I change my shipping address?
    • You may update your address before the order ships. After a tracking number is issued, the address can’t be changed.
    • Email us at support@robohunters
  • Can I cancel or modify my order after it's shipped?
    • Unfortunately, once the order has shipped, it cannot be canceled or modified. If you still wish to return it after delivery, the items must remain sealed, and return shipping will be at your expense.
  • Can I choose local pick-up for my orders?
    • Yes! You can pick up your order at "
    • 13920 City Center Dr #4050, Chino Hills, CA 91709
      Monday 11 AM–8 PM
      Tuesday 11 AM–8 PM
      Wednesday 11 AM–8 PM
      Thursday 11 AM–8 PM
      Friday 11 AM–10 PM
      Saturday 11 AM–10 PM
      Sunday 11 AM–8 PM
  • How do I track my order?
    • Once your package ships, you'll get an email with a tracking number.
    • You can track it via the link in the email or directly on the carrier’s website.