Refund policy

Robo Hunters Return & Refund Policy

All sales are final, including Trading Card Game (TCG) products. We do not accept returns or exchanges for changes of mind.

Defective or Incorrect Items

If you receive a defective, damaged, or incorrect product, please contact us within 7 days of receiving your order.

This exception applies to all merchandise, including TCG products, toys, collectibles, model kits, and other products.

Please email cs@robohunters.com with your order number and photos or videos showing the issue.

Once verified, Robo Hunters will provide return authorization (RMA) and instructions when applicable. Eligible claims will be resolved through an appropriate replacement or refund.

This policy does not limit any rights provided under applicable consumer protection laws.